It took a long time to get parts due to the GM strike, I assume, a little bit better communication between my service advisor and myself would've been nice. I would prefer more status updates, I was never contacted about updates unless I was the first to reach out.
Absolutely love bringing my vehicle to White’s Mountain Chevy in Casper. We will travel further just to bring it there. The staff has always been wonderful and friendly but this time Garrett and Brooke were fantastic this time. The work that was done was wonderful, they made you feel like family when you step foot in the door. I will definitely recommend this dealership to all my friends and family.
I purchased a used truck and two days later it was running poorly. The fuel injectors and rail were bad and replaced. The motor was still having problems with cylinder 7 and they decided to put a new motor in it. They did warranty it and made it right.
Got my vehicle in and oil changed very fast. This may be partly due to a far better design where the oil does not run all over everything when drained. GM should make the engine shutoff when stopped in traffic feature switchable for the driver like some other makes do.
The service itself was great. However, when I bought my vehicle I was told we would receive two free services. When I went to pick up my vehicle they said it had changed to only one free one in 2019. I feel like we should have still been honored our second one as it was something we had been told we would receive with the purchase of our vehicle.
Scheduled an oil change and tire rotate and was told to make a separate appointment for the recall. Jenna took care of the recall matter so I didn't have to come back! Saved me a lot of time. Grateful.