This is the second time in 4 months that I have scheduled an oil change and have been disappointed. The last time I was waiting and it took 2 1/2 hours. This time I arrived at my scheduled time and another vehicle was pulled in to change oil just as I arrived. I was called an hour later and told the oil had been changed but the vehicle not washed yet. I told service that I was in the middle of another project and go ahead and wash the vehicle. I showed up 1 1/2 hours later and the vehicle was still not washed. If you can't provide the service please don't indicate that it's included!!
I liked that I stopped in, told the salesman, Brandon Benham what I was looking for and the rest is history. I walked out with a 2018 Silverado. Thanks Brandon for making the Chevy experience go so smooth.