245 Reviews Found

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Confirmed Sales Customer
You have lost a long time, loyal customer. The sales manager, Gabe, offered $8,000 less for my 2015 Tahoe than what I had researched. "The magnetic ride suspension is out and needs to be repaired at a cost of $3800+". My trade numbers were reflective of Kelly Blue Book and NADA for trade in value. I was told that the dealership pays the same amount for repair as I would. I have bought the higher scale vehicles in hopes of receiving a fair trade value. The salesman, Spencer Mahoney, was fair and cordial. The new car was a pre-order with a nonrefundable deposit. Never again. It is hard to walk away from $1,000. In summary, I felt like I was had. Feel free to publish my remarks. I believe they are fair, unlike the treatment I received.
John B.
CASPER

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Confirmed Service Customer
I���m not very happy with with my experience the last 2 times I took my vehicle in for service. The first time I was called and said the vehicles was ready and when I got there it was not finished. The last time I called to make an appointment I got disconnected the first time then called back on to get a voice mail. I left a message and never got a return call so then I went in and made an appointment. So after taking truck in for service I received a text saying truck was ready I get up there and it���s sitting out from unwashed. It just seems to me like the service is getting poorer each time I go
Paul J.
CASPER

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Confirmed Service Customer
They fixed the problem and even washed my car. Thank you.
Jane H.
BAR NUNN

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Confirmed Service Customer
Cole did a great job so did the manager of the service department both were very professional
John F.
MINATARE

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Confirmed Service Customer
I enjoy talking with people that know what they are doing.
Gary S.
CASPER

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Confirmed Sales Customer
Chance, our salesman was very knowledgeable and helpful with the experience of buying our new Chevrolet Traverse. The new car deal was almost done completely over the phone. Great customer care!
Lisa M.
DOUGLAS

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Confirmed Service Customer
I told them that the mechanism on the seatbelt latch was not working properly when I made the appointment. I definitely it in more detail when I brought it in. It was pretty obvious the part would need to be ordered and installed. I was wrong to assume that would be done for the appointment. Instead I brought it in at 0800 and heard back at 1400 that the part needed ordered and that it would be in the next day. I could either leave my vehicle or bring it in the next day. I picked it up and requested to be called when the part arrived, I would bring it right in. I���m still waiting for that call days later. Glad I didn���t leave my vehicle
Dianna S.
CASPER

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Confirmed Service Customer
Kim from the Service Department was so pleasant. I like having my truck washed and the man who did it was vary nice too.
Danna M.
CASPER

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Confirmed Sales Customer
This is the third vehicle I have bought from White's and I always have a fantastic experience.
Josh U.
CASPER

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Confirmed Service Customer
Did not do a very good job of cleaning my car left small pieces of dirt on my car
Gary M.
CASPER

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Confirmed Sales Customer
It was a very fast and efficient process. Everything went very smoothly and the staff was very thorough in making sure I understood my options and the features of the vehicle I ended up choosing.
John N.
CASPER

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Confirmed Sales Customer
James, the salesman, was great. He was honest and upfront. The Sales Manager, Gabe, was unprofessional and rude.
Scott R.
CASPER
